How should I talk in videos to get SmartTag to pick up my audio tags?

Just speak naturally - our speech recognition is quite good (if we do say so ourselves). If a tag is especially important, try it repeating it, and say it more slowly/clearly (e.g., “Room 512, that is Room 5-1-2”).

If you're using your phone to take videos, hold the bottom of your phone close to your mouth so your voice is near the microphone. 

If you're using a GoPro, you’ll need to remove the waterproof case it comes in and replace it with a case that exposes the microphone. (You can find plenty of those cases on Amazon.)

If you have more detailed questions about recording videos, email us at  support@newmetrix.com, or call +1 (844) 382-7300 Monday - Friday, 8AM to 5PM US EST/EDT (except for US Federal Public Holidays).